Sick Child Questions — 828-687-8709, 24 hours a day, 7 days per week.
You’ll speak to our in-house triage nurse or be re-directed to call our after-hours triage nurse.  You can call UNC Healthlink directly, if our office is closed.  They can only take your call after 7:00 pm, Monday-Friday, Saturday after 1:00 pm, and on Sundays.  Their number is 888-267-3675.  They can answer most of your questions and have the ability to contact the physician on-call, as needed.

General Office Information — 828-687-8709, select from the options you will hear, or press the option number listed below:

• #1  If you are a Medical Office or a Pharmacist
• #2  If you have arrived for a sick appointment and need to check-in
• #3  To schedule a sick appointment or speak to a triage nurse
• #4  To schedule an appointment for a new patient or a newborn's first visit
• #5  To schedule a routine follow-up, ADHD, or Physical examination
• #6   For a Prescription Refill
• #8   Billing or Insurance Questions
• #9   Referral Coordinator
• Ext. 1320  Medical Records or to discuss your balance
• Ext. 1304  Office Manager
• Ext. 1312  School and Sports Forms

Patient Portal — you may press on the patient portal tab at the top of our menu or log-on directly at Follow My Health.  If you need to sign-up for our patient portal, call us at extension 1303.

Email: [email protected]
This email box is not checked every day.
This is not a secure email and is not checked by a physician, so please do not include any protected health information or medical questions. Include with your question, your child’s name/birthdate.  Please include a telephone number where we can reach you. Do not leave any messages by email that you need immediate attention, call our office number instead.

Fax: 828-687-0252.

Management:

[email protected] or 828-687-8709 ext. 1304 (Practice Manager-Tina Worley)