Sick Child Questions —  828-687-8709, 24 hours a day, 7 days per week.  
You’ll speak to our in-house triage nurse or be re-directed to call our after-hours triage nurse.

General Office Information — 828-687-8709, select from the options you will hear, or press the option number listed below:

  • #3 Schedule Routine Care or speak to the Receptionist 
  • #4 Speak to a Triage Nurse
  • #5 Prescription Refill
  • #6 Medical Records
  • #7 Billing questions about Medicaid or a NPI number
  • #8 Billing questions about a Commercial Insurance


Patient Portal — you may press on the patient portal tab at the top of our menu or log-on directly at Follow My Health.  If you need to sign-up for our patient portal, call us at extension 1303.

Email:  [email protected]
This email box is not checked every day.
This is not a secure email and is not checked by a physician, so please do not include any protected health information or medical questions.  Include with your question, your child’s name/birthdate.  Please include a telephone number where we can reach you.  Do not leave any messages by email that you need immediate attention, call our office number instead.

Fax:   828-687-0252.